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Hookline Syndicate
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HomeAboutHookline ContentServicesTestimonialsStart a ProjectHookline SystemsThe Hookline SystemShop the SystemTake the Reality CheckContact Take the Reality Check
The Hookline Publication 2026 — Issue Nº 1

Syndicate Stories

Adventures, work and personal moments from the people behind Hookline.

4 stories — archived
Contents Showing 4 of 4 Page 1 ∕ 1
  1. 001
    Latest

    Filming the Open Minds Youth Wellbeing Event in Strabane (Melvin Sports Complex)

    Filming the Open Minds Youth Wellbeing Event in Strabane at Melvin Sports Complex, capturing real moments of youth mental health support, community connection and authentic engagement.

    12 Apr 2026
    1 min
    Filming the Open Minds Youth Wellbeing Event in Strabane (Melvin Sports Complex)
  2. 002
    Big Dave

    Meet Big Dave

    I’m Big Dave - the Mitsubishi L200 making sure Hookline Syndicate’s cameras, gear and video production shoots across Northern Ireland actually get where they’re supposed to.

    12 Mar 2026
    1 min
    Meet Big Dave
  3. 003
    Family Business

    Built-In Business Partners (And Occasional Survivors)

    Meet Catherine and Conor - the siblings behind Hookline Syndicate. From a noisy childhood (and one unfortunate guitar incident) to running a content and video production...

    12 Feb 2026
    2 min
    Built-In Business Partners (And Occasional Survivors)
  4. 004
    Behind the Scenes

    The Story of Hookline Syndicate

    How Hookline Syndicate started, why the name matters, and how two siblings ended up building something creative together.

    12 Jan 2026
    2 min
    The Story of Hookline Syndicate
END

Nº 004 — Archive complete

Hookline Syndicate

A creative content studio based in Northern Ireland. We make content - and we teach the system behind it.

Content

  • About
  • Services
  • Testimonials
  • Syndicate Stories

System

  • Shop the System
  • How the System Works
  • Take the Reality Check

Get in touch

  • info@hooklinesyndicate.com
  • Contact form
  • Strabane & Derry, NI
CAA-registered drone operations Fully insured (public liability & professional indemnity)
© 2026 Hookline Syndicate Ltd ·Company No. NI732936 ·20c Balliniska Road, Springtown Industrial Estate, Derry, BT48 0NA
Privacy

Privacy policy

Last updated: 12 October 2026

This policy explains what personal information Hookline Syndicate Ltd collects, why, who it's shared with, how long we keep it, and the rights you have over it. We've written it to be read, not skimmed past - if anything is unclear, email info@hooklinesyndicate.com and we'll explain.

Who we are

Hookline Syndicate Ltd ("Hookline", "we", "us") is the data controller for the personal information described in this policy.

  • Company number: NI732936
  • Registered office: 20c Balliniska Road, Springtown Industrial Estate, Derry, BT48 0NA
  • ICO registration: ZB990923
  • Contact: info@hooklinesyndicate.com

This policy covers hooklinesyndicate.com, our forms and digital products, our emails, and our content production work (Hookline Content).

What we collect and why

1. Enquiries and project briefs

When you use our contact form or project brief, we collect your name, email, organisation, and what you tell us about your project - for example the type of content, budget range, timeline, filming locations and creative notes.

Why: to reply, scope the work and prepare a quote.
Lawful basis: steps taken at your request before entering a contract, and our legitimate interest in responding to enquiries.

2. Client project information

When we're working with you, we collect what we need to plan and deliver the project. This includes our pre-event information forms, which can ask for event details, a contact for the day and their phone number, speakers or key people to film, people who should not be filmed, whether under-18s will attend, and funders or partners to credit.

Some of this is about people other than you. If you give us someone else's details, please make sure they know you're sharing them with us for this purpose.

Why: to plan the shoot, film the right people, avoid filming people who shouldn't be, and deliver the work.
Lawful basis: performance of our contract with you or your organisation, and our legitimate interest in running shoots safely and properly.

3. People who appear in our footage

Our production work captures images, video and voices of people at shoots and events.

When we film for a client, the organisation that hired us is responsible for arranging consent from the people being filmed and for letting attendees know that filming will take place. We work to their instructions - for example, avoiding people or areas they tell us not to film. For some shoots we collect consent ourselves; when we do, we'll tell you at the time and give you a form to complete.

Why: to produce content for our clients and, where agreed with the client, to show examples of our own work.
Lawful basis: our client's lawful basis for the filming they've asked us to do (usually consent or their legitimate interests), and our legitimate interest in delivering the work. Where we collect consent ourselves, we rely on that consent. If you appear in our footage and want it removed from anything we control, contact us and we'll act on it - we may also need to involve the organisation that hired us.

4. Children

Where a shoot involves children, the organisation that hired us is responsible for arranging consent from a parent or guardian, unless we've agreed to collect it ourselves. Either way, we only film children we've been told have permission, and we act on any instructions not to film a particular child.

When we collect consent ourselves, our forms record the parent or guardian's name and contact details, the child's name, and their consent decision. On the day, this lets us identify which children can and can't be filmed.

We never ask children to give us their own personal information, and we don't knowingly collect personal information directly from anyone under 18 online.

Why: so that only children with permission are filmed, and so permission can be shown later.
Lawful basis: consent from the parent or guardian, arranged by our client or by us. A parent or guardian can withdraw consent at any time by contacting us or the organisation that hired us. We'll then stop using that child's footage in anything new and remove it from content we control where we reasonably can.

5. Purchases

When you buy a digital product, we collect your name, email, billing details and order history. Card payments are handled by Shopify's payment processors - we never see or store your full card number.

Why: to process your order, deliver your files, handle support and refunds, and keep the records the law requires.
Lawful basis: performance of a contract, and legal obligation (tax and accounting records).

6. The Content Reality Check and our emails

When you take the Content Reality Check, we collect your name, email and your answers. We use these to send your results and a short series of follow-up emails based on them. We also send occasional emails about The Hookline System.

Why: to deliver your results and send you relevant advice and offers.
Lawful basis: consent. Every email has an unsubscribe link, and you can opt out at any time.

We use your answers to tailor which emails you get. This doesn't produce decisions with legal or similarly significant effects on you.

7. Information collected automatically

Like most websites, ours uses cookies and similar technologies. Some are essential - for example, to keep your basket working and keep the site secure. Others, such as analytics or marketing cookies, are only used if you allow them through Cookie Preferences at the bottom of every page, where you can change your choice at any time.

Some of our forms also save your answers on your own device as you type, so you don't lose them if your browser closes. That information stays on your device - we don't receive it until you press send - and it's cleared once your form is sent.

Who we share it with

We don't sell or rent personal information. We share it only with services that help us run the business, under contracts that require them to protect it:

  • Shopify - website hosting, checkout and order management
  • Klaviyo - email sending and the Content Reality Check
  • Formspree - receiving form submissions such as project briefs and pre-event forms
  • Google - email and secure storage of records, including filming consent records

We share project information with the client we're working for, and footage is shared with that client as part of the work. We may also share information with professional advisers such as our accountant, or where we're legally required to.

International transfers

Some of these providers store or process data outside the UK, including in the United States. Where that happens, we rely on safeguards recognised under UK law, such as the UK Extension to the EU-US Data Privacy Framework, the ICO's International Data Transfer Agreement, or UK adequacy decisions.

How long we keep it

  • Enquiries and briefs that don't become projects: up to 2 years after we last hear from you.
  • Client project records, including pre-event forms: up to 6 years after the project ends.
  • Purchase and accounting records: 6 years, as required for tax.
  • Filming consent records we collect ourselves: for as long as the footage is in use, and up to 6 years after, so we can show consent was given.
  • Raw, unused footage: up to 12 months after the project is delivered, unless we agree otherwise with the client.
  • Email marketing: until you unsubscribe. If you haven't opened anything from us in 2 years, we'll remove you.

After these periods we delete information or make it anonymous.

Your rights

Under UK data protection law, you have the right to:

  • access the personal information we hold about you
  • have inaccurate information corrected
  • have your information deleted
  • restrict or object to how we use it, including objecting to marketing at any time
  • receive your information in a portable format
  • withdraw consent, where we rely on it - this doesn't affect anything we did before you withdrew

To use any of these rights, email info@hooklinesyndicate.com. We'll respond within one month. There's no charge.

If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Keeping it secure

We use reputable providers, restrict access to people who need it, and protect our accounts with strong passwords and two-factor authentication. No system is perfectly secure, but if something goes wrong we'll deal with it promptly and tell you and the ICO where the law requires.

Changes to this policy

We'll update this policy when the way we handle personal information changes. The date at the top shows when it last changed. If a change significantly affects you, we'll tell you directly.

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